top of page

We provide a simple and succinct process for strategic planning that will assist you to:

Nonprofit Development

Services that can be tailored to your needs; from start up of NPO (501(c)(3)application filing) to fine tuning your organization's  postitioning. 

Some of our most in-demand services:

  • Analyze internal strengths & weaknesses

  • Identify external opportunities & threats

  • Set specific/measurable goals & actions to address strategic issues

  • Developing custom bylaws

  • Application/Registration with federal, state and local authorities

  • 501(c)3 Application  

  • Program Feasibility Assessment

  • Developing Fundraising Plans

  • Developing Grant Proposals

  • Guidance in submitting grant proposal packages.

  • Community Relations

Business Development & Management

We provide an effective array of consultative services ranging from program evaluation to social services administration for non-profit, faith based, and other human service agencies. 

Some of our most in-demand services:

  • Analyze internal strengths & weaknesses

  • Identify external opportunities & threats

  • Set specific/measurable goals & actions to address strategic issues

  • Community Relations

  • Brand / Business Name

  • Brand / Business Slogan

  • Trademark Check

  • Domain Availability

  • Employee Hiring 

  • Revising Business/Marketing Plans

Community Leadership & Advocacy Skills 

I am excited to help support making a positive impact and working together to improve our communities. We get the work done to help your organization reach its goals.

Some of our most in-demand services: 

  • Analyze internal strengths & weaknesses

  • Flyer Distribution / Phoenix AZ Area 

  • Identify external opportunities & threats

  • Set specific/measurable goals & actions to address strategic issues

  • Campaign platform creator

  • Identify the audience we want to connect with

Notary Signing Agent & Apostille Service

Accessible, professional, and detailed  signing agent services to clients and borrowers located in the Phoenix Metropolitan Area.  I will always represent clients ethically and  professionally. My NSA is well versed in mortgage closings as well as general notarial acts. I will personally, patiently and professionally guide the designated parties through the signing process, notarize the required documents, and always double check the documents to ensure accuracy. Clients include title and escrow companies, financial institutions, mortgage brokers, real estate agents, attorneys, and other organizations that use the services of a notary public or closing attorney.

COMMUNITY RELATIONS

​

Giving back to the community is good for business. Whether through cash contributions, board or volunteer service, businesses that make a commitment to the community will reap the benefits. HMA’s culture bears this out both as an agency and individually; we serve our industry and a variety of nonprofits throughout the state. We encourage our clients to do the same and work with your executive team to determine what opportunities make the most sense for your business goals.

​

​

​

​

​

​

Mystery shopping is used to improve business processes, including quality of sales and service, job performance, regulatory compliance, and an adherence to brand standards. It is also used to coach staff about specific activities, change behaviors, and have a direct impact on sales.

We offer 4 types of in house mystery shopping,

Mystery shopping has a direct impact on your overall profitability and ROI through:

  1. Managing process changes and the ROI generated from it effectively by deploying mystery shopping before and after the change implementation.

  2. Supporting your efforts to increase market share by identifying your strengths and weaknesses in order to effectively increase market reach, volumes, and overall revenue/profitability.

  3. Retaining your existing customers and attracting new by measuring the customer experience level and consistency offered across locations. The quality of the customer experience delivered determines the price you can charge.

  4. Improving profitability by delivering a better customer experience than your competitors, strengthening your brand loyalty, and increasing customer retention. Higher customer loyalty leads to increased profitability and allows for a stronger pricing model.

​

​

​

​

​

bottom of page